About UbiTrack®

Professional Team, Professional Services

Who we are

UbiTrack® is a company that specializes in accurate positioning based on ultra-wideband technology. We provide indoor and outdoor solutions for a diverse group of clients all over the world. We design our own hardwares, write our own firmware, and use multi-algorithm hybrid processing to make the solutions more stable and efficient. We have also developed the positioning platform software that makes it easy to install and setup. You are also able to create custom integrations and solutions using our open API.

Why choose us

As a company, we always puts our users first. We will use the most professional technology and experience to help you complete the most appropriate solutions. We believe in helping our customers and our dedicated support team is on hand to help you with any issues you may have.

Our Partners

Our solution partners can assist you locally with anything related to our products and services. Interested in UbiTrack®? Please contact your local partner now for a personal demo.

Europe

UK UK

Audon Electronics C/O B&S Group Ltd

Address: Sovereign Way,Chester West Employment Park, Chester CH1 4QJ, UK

Tel: +44 (0) 1244 393839

Email: info@audon.co.uk

Web: www.audon.co.uk

UK UK

D-Tech Systems Ltd

Address: Thursford The Drive Ifold, Loxwood Billingshurst RH14 0TD, United Kingdom

Tel: +44 (0)1403 610091

Email: info@d-tech.co.uk

Web: www.d-tech.co.uk

UK & Ireland UK & Ireland

Business Computers Hillsborough Ltd

Address: 225 City Business Park Belfast BT17 9HY United Kingdom

Tel:+44 7711 881802 / +44 28 9030 1526

Email:wsmyth@bch.eu.com

Web: www.bch.eu.com

Italy Italy

Digitron Italia Srl

Address: Strada ASI Cons. 703013 Ferentino (FR)

Tel:+39 0775 392052

Email:info@digitron-italia.it

Web: www.digitron-italia.it

Romania Romania

Criad Construct srl

Address: str Agricultori nr 14, sector 2,Bucuresti

Tel:+40723 198 932

Email:apredoi@gmail.com

Web: www.ubibot.eu

 

Poland Poland

TeleScope S.C.

Address: Czerwona Droga 26, 02-496 Warszawa, Poland

Tel: +48 602 288 737

Email: kontakt@ubitrack.pl

Web: ubitrack.pl

Germany Germany

BMC Solutions GmbH

Address: Ihr Partner für Messtechnik und Automation Boschstr. 12, 82178 Puchheim

Tel:089-800694-0

Email:info@bmc.de

Web: www.bmc.de

Norway Norway

Impex Produkter AS

Address: Gamle Drammensvei 107, 1363 HØVIK, NORWAY

Tel:+47 22 32 77 20

Email:info@impex.no

Web: www.impex.no

France France

INSTRUMENTYS S.A.S.U

Address: 4, Ter Rue de la Chaumière 28700 AUNEAU-BLEURY-SAINT-SYMPHORIEN

Tel: +33 (0)6 58 67 26 06

Email: contact@instrumentys.com

Web: www.instrumentys.com

Asia

Singapore Singapore

GMM Technoworld Pte Ltd

Address: 8 Burn Road #05-01 Trivex Singapore 369977 Singapore

Tel:+65 6386 1815

Email: sales@testmeter.sg

Web: www.testmeter.sg/brands/UbiBot-73

 

 

Thailand Thailand

Monitoring Technology Co., Ltd.

Address: 55/307 Soi Chalermprakiat R.9 S.97, Prawet District, Prawet, Bangkok 10250

Tel:(+66)2 136 2686

Email:Sales@MonitoringTechnology.co.th

Web: www.MonitoringTechnology.co.th

Thai Manual & Local Warranty& Support Available!

Thailand Thailand

EMPIRE SCIENTIFIQUE CO., LTD.

Address: 864/93 Charoenkrug Road (Soi 107 Yaek 44), Bang Khlo, Bang Kholaem, Bangkok, Thailand 10120

Tel: (+66)2 292 0997

Email: empireteams@gmail.com

Web: www.empire-sci.com

 

Philippines Philippines

EISUS ENTERPRISES

Tel: +63 4433625

Email: sales@eisusonline.com & denzcortez@eisusonline.com

Whatsapp: +63 09178191766 Viber:+63 09178191766

Web: www.eisus.net & www.dataloggerph.com

 

Kingdom of Saudi Arabia SaudiArabia

Origin - Mansha Trading Company

Address: Abu Musa Al Ansari Street, Saihat, Dammam, KSA

Tel: +966 593299708 / +966 13 8387480

Email: marketing@almutawa.com.sa

Web: www.almutawa.com.sa

 

North America

America America

El Paso North Industrial Supply, Inc.

Address: 6000 Welch Ave Suite 13, El Paso, TX, 79905

Tel: (915) 603 5114

Email: sales29@elpasonis.com

Web: www.elpasonis.com

Canada Canada

Lattice controls

Address:Eden, Ontario N0J 1H0, Canada

Tel:210 338 1811

Email: sales@ubibot.ca

Web: www.ubibot.ca

South America

Ecuador Ecuador

Entorno IP

Address: Kennedy Norte Mz. 201 villa 20 Guayaquil - Ecuador

Office phone: (593) 4 2692676

M: (593) 9 99612287

Email: pvillalva@entornoip.com

Web: www.entornoip.com

Oceania

Australia Australia

Aussie Mushroom Supplies

Tel: +61 420 958 716

Address: 59 Lakewood Blvd Carrum Downs Victoria 3201

Email: info@masonjarsandmushroomgroup.com.au

Web: www.aussiemushroomsupplies.com.au

Australia Australia

Cool Donkey AU

Tel: +61 480 260 931

Address: Howard Street, Brisbane City, QLD 4000

Email: sales@ubibot.com.au

Web: www.ubibot.com.au


CONTACT US
For common UWB product details questions, please refer to the FAQs and you'll find the detailed answers. If you have any technical questions about our products and services, email sales@ubitrack.com. We will always respond within 24 hours and often in less than an hour.

Technical Support

UK R&D Office

UK R&D Office

Zetta Sense LTD

80, Kingston Road

London,

SW19 1LA, UK

 

HK Sales Office

HK Sales Office

Justin West LIMITED

Room 06, 13A/F, South Tower,

World Finance Center,Harbour City,

17 Canton Road, Tsim Sha Tsui,

Kowloon, Hong Kong

Manufacturer

Manufacturer

Dalian Cloud Force Technologies CO., LTD

No.23 Honggang Road, Ganjingzi District

Dalian, China. (Postcode: 116033)

Telephone: +86-411-86686675

Website: www.cloudforce.cn/en

Online Support Desk

If you wish to contact customer service to report a technical / billing issue or need any other assistance you can contact the UbiTrack Support Desk by submitting a Support Ticket. We will always respond within 24 hours and often in less than an hour.

Feature Requests

We're interested in your ideas on how we can improve our products. Use this form to suggest new features or improvements to existing products or recommendations on our next generation of products. This form is not for technical support comments or questions.

Community

Find help with your questions from other customers, product experts and solution partners through our own peer-to-peer community.

Please note: We don't currrently offer phone support out of full dedication to our other help channels. Online support allows us to send and receive screenshots, videos and links, helping us answer questions and figure out issues more efficiently. Our online support also keeps detailed records in one place. This ensures nothing gets lost in translation if we need to escalate your issue. We'll always have access to previous tickets so you won't have to repeat questions.